How can SENDIASS help?

How We Work

Our service is confidential and free and we offer support to parents, carers, children and young people up to the age of 25. Our service is impartial. This means we will not tell you what to do and we will not take sides, we will give you the information and support to help you make your own choices.

You can contact us on your own or with someone else’s help. Your parent can contact our service on your behalf as well but we would need your permission to talk with them if you are 16 or over.


We can also support you on your journey into adulthood and provide advice, signpost to post 16 college, apprenticeships and training.


We provide the following:

  • Advice, information and individual support about the special education needs system including Education, Health and Care (EHC) plans
  • Support with education letters and meetings about your child’s SEN
  • Support to make your views, choices and decisions known
  • A confidential and impartial telephone helpline service
  • Attendance at monthly parent/carer drop-ins in community locations
  • Encourage partnership and dialogue between parents, Children’s Services (Education), schools and voluntary organisations
  • Liaise with the Statutory Assessment Team and schools’ SENCOs to progress your issues

What can SENDIASS me help with?

  • support at school, college or training
  • health services
  • care and support
  • information on your rights and choices
  • information on transition and preparing for adulthood
  • help to find opportunities to get involved in the things you like
  • advice if you disagree with your parents or other people on a big decision